CALL CENTER ADMINISTRATOR JOBS IN UAECALL CENTER ADMINISTRATOR JOBS IN UAE

· Manage large amounts of inbound and outbound calls in a timely manner · Follow communication “scripts” when handling different topics · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives · Seize opportunities to upsell produc.

responsible for staff in a call center, who they train, hire, monitor, and motivate. Their job is to make sure that the teams they oversee meet their companys goals and provide sufficient customer support, but theres a lot that goes into this process.