The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat This includes resolving customer issues, answering customer questions, and providing customer support.
• Disseminating details through phone, fax and e-mail
• Organizing and keeping files and handling projects
• Answering and forwarding phone call, and taking messages.
We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.
A customer service assistant is a person who helps customers with questions, complaints, and orders. They are usually the first point of contact for a customer with a business. Transport provided.
The Customer Service Senior Executive supervises order processing and order fulfilment tasks. He/She organises clients contact database, and monitors responses to customer requests and queries to minimise gaps in customer service delivery.
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