Patient Interaction: Greeting patients, answering inquiries, and providing general support
Appointment Scheduling: Managing patient appointments, including booking, rescheduling, and confirming.
Diagnosing and treating common childhood ailments and minor injuries
Recommending patients for further treatments and to specialists when needed
Providing preventative care, including the recommendation of vaccines.
Ensuring that all data is confidential
Having a good rapport with other medical personnel concerning compliance policies concerning patient care and data
Coordinating medical care evaluations and surveys based on general care of patients
Providing administrative support, such as answering phones .
Objectives of this role:
Innovate the administrative workflow of a healthcare facility
Allocate financial resources of a healthcare organization
Guide the facility’s best practices in accordance with local and national laws
Ensure that the organization’s medical records are protected.
Duties: Greeting, welcoming, directing and announcing patients appropriately and professionally. Assist patients with completion of patient information forms. Enter patient details and procedures accurately on the computer.
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