CUSTOMER SERVICE ASSISTANT JOBS IN AL AINCUSTOMER SERVICE ASSISTANT JOBS IN AL AIN

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurat.

conducting customer satisfaction surveys to understand what areas of the companys services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediu.