Secretary / Receptionist

REF 1766731

27.03.2025 | Sharjah | full time

Description: 1. Receiving guests at the front desk by greeting , welcoming ,directing and announcing them appropriately to the concerned personnel. Arranges coffee/tea/water as instructed by the manager.
2. Answers , screens and forwards incoming phone calls.
3. Make sure reception area is clean & hygienic always.
4. Keeps detailed and accurate records of visits of clients /suppliers and of calls received .
5. Checks all employees are present, if anybody missing, confirm the reason and inform the HR department and Manager
6. Notes the time & purpose if employees going out in the office hours.
7. Manages inventory and restocking of office supplies with Office Manager.
8. Coordinate all front-desk activities, including distributing correspondence, receiving of parcels and deliveries

Requirements: Responsibilities will include but not limited to:

Managing appointments and systems
General administration duties
Making appointments in person and over the phone
Facilitate patient flow by communicating with patients and clinical staff, with being aware of delays and important and confidential information
Respond to patients and visitor enquiries
Managing medical records and keeping information updated

Required skill set:

Professional phone etiquette
High level of customer service
Excellent verbal and communication skills
Interpersonal skills
Proven experience of working in a team
Be able to work under pressure
Able to manage time and prioritise workload
Problem Solving
Maintain confidentiality
Quick and efficient to learning processes & procedures
Possess strong computer skills
High attention to detail
Multi task
Strong organisational and follow up skills

Provisions: Salary: to be discussed; Employment visa provided; Medical insurance provided; Accommodation provided