REF 1690697
13.12.2024 | Fujairah | full time
- General
- Location: Fujairah
- Occupancy: full time
- Description
- he Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. This includes resolving customer issues, answering customer questions, and providing customer support.
Responsibilities:
• Provide excellent customer service to customers via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Answer customer questions in a clear and concise manner.
• Provide customer support to customers.
• Escalate customer issues to the appropriate level as needed.
• Maintain accurate records of customer interactions.
• Track customer satisfaction levels.
• Other duties as assigned.
Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Chance to make a real difference in the lives of customers.
- Requirements
- 1. Handling Sales Calls
2. Handling Service Complaints
3. Handling client and end customer concerns
4. Resolve customer complaints through technical service delivery team
6. Should have experience in Home Service or facilities management field.
7. Should have excellent command over speaking and written English
8. Should have excellent compute knowledge and good at using application
9. Should have knowledge of social media and social media marketing.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance
- Publisher
- direct employer
- up to 50 employees