Front Desk Supervisor

REF 1753984
09.03.2025 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests’ service needs.
Requirements
Experience in UAE is an advantage
Bachelor Degree required
UAE driving license required
Female preferred
Provisions
Salary: to be discussed
Publisher
direct employer
more than 200 employees