Call Center Supervisor
REF 1674740
22.11.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members. What are the duties and responsibilities of a Call Center Supervisor
- Requirements
- Proven experience as call center supervisor or similar supervisory position
Experience in customer service is essential
Proficient in English; Good knowledge of additional languages will be a definite plus
Working knowledge of MS Office
Tech savvy with knowledge of telephone equipment and relevant computer programs
Knowledge of performance evaluation procedures
Outstanding communication and negotiation abilities
A results-oriented approach
Excellent organizational and leadership skills
Ability to work under pressure
High school diploma
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance
- Publisher
- direct employer
- up to 50 employees