Secretary / Receptionist

REF 1656185

28.10.2024 | Dubai | full time

Description: Experience: General & Administration Recording and reporting quality problems
Attending phone calls both incoming and outgoing and to record them.
Correspondence and emails To be polite and respectable with customers and visitors.
Administrating office maintenance. Other responsibilities given by staff
Sending meetings agenda/ notices when required Minutes of meetings, when required Entertaining visitors
Controlling of pantry and stationery inventory Getting quotation for various suppliers Supplier feedback
Checking with production department for necessary customers order schedule Contacts and coordination with customers
Preparing quotations and necessarily follow up Follow up for payments Customer feedback and complaints
Recording inquiries and sales orders etc daily. Follow up with production department for necessary order delivery schedules

Requirements: The attributes we would like you to possess:

To best help our patients , you’ll need to be able to demonstrate the following skills and experience:

− Excellent oral communication skills and a passion to assist people.

− Competency in Windows programs.

− Reliability and Flexibility in employment hours.

− Ability to follow protocols, prioritize and multitask in an organised manner.

− Possess a passion to optimize customer service and ensure our patients have a positive health care experience.

− Ability to communicate with other staff and practitioners.

− Work as a team player.

− Ability to work unsupervised.

Responsibilities of the position include:

You will put your skills to the test while working with the team to perform the following duties:

• Greeting patients

• Receiving calls

• Making appointments

• Billing and receipting

• Utilizing a windows based software practice management program

• Ensuring the smooth flow of patients through the practice

• Assisting practitioners where required with patients

• Maintain the practice presentation

• Liaising with practitioners to communicate issues if they arise

• Managing practice records and patient accounts

• Ensuring office equipment and supplies are maintained

• Liaising with other health care providers, government providers, insurance companies and health funds