REF 1634582
28.09.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : immediately
- Description
- Job Summary
The candidate should have client dealing experience in facility management, as well as be very good in IT/systems, Account executive skills and documentation is required. He /She will provide oversight and monitoring of processes implementation.
Job Duties and Responsibilities include, but are not limited to:
Details of role
· Develop and oversee a process.
· Migration of data
· Solid technical expertise in maintenance
· Experience in ERP, CRM, IT end-user support
IT:
· Organize, compile, update company records and documentation.
· Maintain schedule and coordinate calendar activities
· Adapt with Company Policies and procedures in developing systems and approaches.
· Work with senior management to resolve company issues.
· Excellent organizational and time-management skills.
· Excellent communications and interpersonal skills.
· Data-driven mindset.
Client Account management:
Candidate is directly responsible for the management and delivery of the MEP and Civil services and shall ensure support for the core business of the Project, in direct support to the Client Management team.
He/she will maintain an awareness of the operational needs of the project and be responsible for ensuring the successful planning, implementation and completion of works in the service maintenance business.
The candidate will take responsibility for the delivery of planning and day-to-day operations.
The candidate will ensure alignment and full coordination between the Client Management team and all other departments
Ensuring that all service delivery are complying with company internal protocols and management systems.
Requires a Problem solver and delivery and execution approach
Excellent verbal and written communication in English is essential (100% compliance)
Interpersonal, relationship-building and negotiation skills;
Being able to work in stressful situations and total understanding of the working environment of the role;
Organization, systematic and a lateral thinking appliance;
Research skills and the ability to draw information from various sources, including people;
The successful candidate for the role must be from the Hard FM service background.
Experience Level: Minimum 5 Years of Experience in Facility Management Company
Status : Immediate Joining.
- Requirements
- • Bachelor’s degree in business administration or a related field.
• 2+ years of experience in a customer service role.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Ability to handle customer complaints in a professional manner.
• Ability to work under pressure and meet deadlines.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance
- Accommodation
- Publisher
- direct employer
- up to 50 employees