NEW
REF 1845566
9 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- We are seeking a dedicated Customer Service Assistant to join our team in Dubai. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with excellent service and support.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Respond to customer inquiries via phone, email, or in-person.
Resolve customer issues and complaints promptly and effectively.
Maintain a thorough knowledge of our products/services to assist customers effectively.
Process orders, returns, and exchanges accurately.
Collaborate with the team to improve customer service processes.
- Requirements
- Excellent communication skills
Patience and ability to manage stress
Good understanding of customer service practices
Ability to handle difficult customers with diplomacy and tact
Experience with CRM systems and practices
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance provided
- Accommodation provided
- Publisher
- direct employer
- 50 - 200 employees