REF 1818308
02.06.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- conducting customer satisfaction surveys to understand what areas of the companys services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social media communication mediums for offers, updates and much moredealing with customer issues and churning out an easy-to-follow solution
- Requirements
- The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
- Provisions
- Salary: to be discussed
- Employment visa
- Accommodation
- Publisher
- recruitment agency
- up to 50 employees