STOPPED
REF 1761902
20.03.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively
- Requirements
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
- Provisions
- Salary: to be discussed
- Transport provided
- Medical insurance
- Publisher
- direct employer
- up to 50 employees