REF 1616877
06.09.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : within 1 month
- Description
- Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers.
The position is full time Sunday - Thursday with a competitive salary based on qualifications and experience.
- Requirements
- High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
- Provisions
- Salary: to be discussed
- Transportation
- Medical insurance provided
- Publisher
- direct employer
- 50 - 200 employees