REF 1855247
21.07.2025 | Ajman | full time
General
Location: Ajman
Occupancy: full time
Description
We are looking for a customer-oriented service representative.

Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements
Female candidate must have experience in customer service in luxury fashion house or boutique for local clients in emirates or the gulf
Good communication skills and Arabic and English is a plus
Experience in stock inventory and supplies knowledge in computer
Provisions
Salary: to be discussed
Employment visa provided
Medical insurance
Publisher
direct employer
more than 200 employees