Secretary / Receptionist

REF 1519913

04.05.2024 | Abu Dhabi | full time

Description: Perform key reception functions, answering phones and greeting visitors to the office: screen calls and visitors to determine nature of request or problem; refer to appropriate staff member or College office; take messages; make appointments; take standard information for billing, administrative or other purposes

Requirements: Responsibilities will include but not limited to:

Managing appointments and systems
General administration duties
Making appointments in person and over the phone
Facilitate patient flow by communicating with patients and clinical staff, with being aware of delays and important and confidential information
Respond to patients and visitor enquiries
Managing medical records and keeping information updated

Required skill set:

Professional phone etiquette
High level of customer service
Excellent verbal and communication skills
Interpersonal skills
Proven experience of working in a team
Be able to work under pressure
Able to manage time and prioritise workload
Problem Solving
Maintain confidentiality
Quick and efficient to learning processes & procedures
Possess strong computer skills
High attention to detail
Multi task
Strong organisational and follow up skills