REF 1671235
16.11.2024 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. This includes resolving customer issues, answering customer questions, and providing customer support.
Responsibilities:
• Provide excellent customer service to customers via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Answer customer questions in a clear and concise manner.
• Provide customer support to customers.
• Escalate customer issues to the appropriate level as needed.
• Maintain accurate records of customer interactions.
• Track customer satisfaction levels.
• Other duties as assigned.
Benefits:
• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Chance to make a real difference in the lives of customers.
- Requirements
- Experience: 3 - 5 years
- Experience in UAE required
- Arabic is an advantage, Hindi is an advantage
- Indian preferred
- Male preferred
- Provisions
- Salary: to be discussed
- Medical insurance
- Accommodation
- Publisher
- direct employer
- more than 200 employees