NEW
REF 1849815
25 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
- Requirements
- Experience: 3 - 5 years
- Experience in UAE required
- Bachelor Degree is an advantage
- Provisions
- Salary: to be discussed
- Residence visa provided
- Medical insurance provided
- Publisher
- direct employer
- more than 200 employees