NEW
REF 1887830
47 hours ago | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
A Customer Service Assistant job description typically includes tasks like answering customer inquiries, handling complaints, processing orders, and providing information about products or services. They are the first point of contact for customers, helping to ensure a positive experience.
Requirements
The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
Provisions
Salary: to be discussed
Medical insurance
Publisher
direct employer
50 - 200 employees