NEW
REF 1774547
36 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- CUSTOMER SERVICE AGENT
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurately, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Computer Skills a must
Report to the superior in case of not being able to act on the issue of the venue
Flexible and excellent English communication skills
- Requirements
- High school diploma or GED.
A minimum of one years vocational training may be advantageous.
Certification, such as Certified Medical Assistant or similar, may be advantageous.
Administrative experience and basic knowledge of medical terminology.
Experience with electronic medical records (EMR) and scheduling skills.
Basic computer skills, attention to detail, and organizational skills.
Excellent customer service and communication skills.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transport provided
- Medical insurance
- Publisher
- direct employer
- up to 50 employees