Call Center Executive

REF 1705615

02.01.2025 | Abu Dhabi | full time

Description: Call Center Executives are intermediates between customers and companies and their main tasks are answering to incoming calls, handling inquiries and providing customer service support.

Requirements: High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.

Provisions: Salary: to be discussed; Medical insurance provided; Accommodation provided