Operations Officer

REF 1805575

17.05.2025 | Umm Al Qaiwain | full time

Description: Job Summary
The role holder is responsible for making sure everything is perfect and working well in the production and operation.

Core Responsibilities:
• Transform and optimize the business processes when operational gaps and inefficiencies are identified
• Manage and optimize the entire operations and production processes
• Train employees on company policies, operating procedures, quality standards & customer service protocols
• Track improvement & progress expected after the trainings and report the key findings and suggestions to the operations manager
• Identify progressive tools and technology enablers that will improve operational procedures and production process.

Requirements: Requirements
• IT and computer manufacturing background is a must
• Fluent English speaker. Urdu is a plus.
• Excellent presentation and public speaking skills
• Superb clarity in communication
• Excellent organizational skills
• Problem solving, and plan execution skills
• Previous experience in customer service, training, performance management is a plus