REF 1662632
05.11.2024 | Ras Al Khaimah | full time
- General
- Location: Ras Al Khaimah
- Occupancy: full time
- Description
- Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
- Requirements
- Above 20 years
Primary Location: United Arab Emirates-Dubai-Dubai - Jumeirah, Al Wasl Road
Job: Customer Service
Organization: Priority Banking
Schedule: Regular
Shift: Standard
Job Type: Full-time
- Provisions
- Salary: to be discussed
- Publisher
- direct employer
- up to 50 employees