Medical Secretary

REF 1695561

19.12.2024 | Ras Al Khaimah | full time

General: Location: Ras Al Khaimah; Occupancy: full time; To join : immediately

Description: We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.

Responsibilities:
Schedule, reschedule, and cancel appointments.
Take phone calls from patients, labs, and physicians.
Documents in telephone notes and assigns to proper staff.
Ensure health care patients receive excellent customer service.
Update management on physician schedule changes for vacations, meetings, etc.
Check voicemails and respond to phone calls.
Contact patients and schedule overdue appointments.
Call patients to remind them of upcoming appointments.
Comply with office policy and procedures.
Assist in managing medical billing.

Requirements: Experience with electronic medical records.
High School Diploma or equivalent.
Experience as a medical secretary.
Degree from approved medical administrative program or equivalent.