Call Center Supervisor

NEW
REF 1877014
9 hours ago | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : within 1 month
Description
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
Requirements
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Provisions
Salary: to be discussed
Employment visa provided
Transport provided
Medical insurance
Publisher
direct employer
up to 50 employees