Call Center Supervisor

REF 1691842
14.12.2024 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members.
Requirements
High school diploma or equivalent, but more education, especially in management, is preferred.
Call center, customer service, or supervisory experience may be required.
Proficiency with technology, especially computers, software applications, and phone systems.
Exceptional verbal and written communication skills.
Strong understanding of company products, policies, and services.
Ability to coach, train, and motivate employees and evaluate their performance.
Excellent problem solving, leadership, and customer service skills.
Provisions
Salary: to be discussed
Transportation
Medical insurance provided
Publisher
direct employer
up to 50 employees