Guest Service Manager
RENEWED: 34 hours ago
REF 1702364
28.12.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Managing day-to-day operations: Ensuring that the hotel operates smoothly and meets customer expectations
Providing customer service: Greeting guests, answering questions, and resolving complaints
Developing and promoting services: Creating and promoting hotel services and amenities
Setting standards: Establishing customer service standards and ensuring staff understand them
Evaluating performance: Assessing the performance of front-office staff
Training staff: Ensuring staff are trained in customer service and other areas
Analyzing market rates: Monitoring market rates and taking action to ensure the hotel remains competitive
Ensuring compliance: Ensuring the hotel complies with relevant legislation, such as health and safety, fire, and accessibility
- Requirements
- Experience: 1 year
- Secondary certificate
- CV
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- FORCE 10 UAE LLC
- direct employer
- more than 200 employees