Guest Service Manager

REF 1687499

09.12.2024 | Dubai | full time

Description: A guest services manager handles visitor needs, front-desk operations, and ensures the highest level of guest satisfaction. Guest services managers assess employee performance, create strategies and services to enhance productivity and increase revenue and profitability.

Requirements: Guest Service Manager Requirements:
High school diploma or GED required.
Bachelor’s degree in business administration, hospitality management, or hotel management.
The ability to speak, read, and write the language used in the workplace and knowledge of one or more additional languages is preferred.
A minimum of 2-5 years’ front desk experience as a hotel manager is preferred.
Proficiency in Excel, PowerPoint, and Microsoft Word and hospitality software.
A proven track record of being able to lead a team and to multitask.
Flexibility and a willingness to work beyond scheduled hours, including on weekends.
An ability to identify areas in need of change or improvement to offer guests an excellent hotel experience.
Understanding of and compliance with hotel policies and regulations and communicating these clearly to the staff.
Reporting on daily operations in a timely manner.

Provisions: Salary: to be discussed; Employment visa; Accommodation provided