Front Desk Manager

REF 1811713

24.05.2025 | Dubai | full time

Description: The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

Requirements: This position requires knowledge of hotel services, local events and venues, and transportation options. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Adept knowledge of financial reporting, proficiency in Resort Suites, Kronos, and Opera preferred.