Front Desk Manager

REF 1696664
20.12.2024 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
Front Desk Manager Responsibilities:
Defining and implementing front desk objectives and procedures.
Hiring and training staff and managing the shift schedules.
Tending to guests complaints and questions and providing exceptional customer service.
Ensuring that the front desk and reception area is kept clean and organized.
Maintaining front desk office supplies and equipment.
Managing budgets, records, and contracts.
Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
Conducting performance reviews with the front desk staff.
Generating reports and feedback for presentation to the general manager.
Performing administrative duties such as filing and updating records, among others, as needed.
Requirements
Experience: 1 - 2 years
Experience in UAE is an advantage
Bachelor Degree required
Good English required, Arabic is an advantage
UAE driving license is an advantage
Female preferred
Provisions
Salary: to be discussed
Medical insurance
Publisher
direct employer
up to 50 employees