Customer Service Manager

REF 1694725

18.12.2024 | Dubai | full time

Description: We are in need of Customer Service Manager with good experience.
Customer Service Manager Job Responsibilities:

Maintains customer satisfaction by providing problems-solving resources.
Answers customers’ questions.
Manages staff.
Accomplishes customer service human resource objectives by recruiting, selecting, training, and coaching employees.
Communicates job expectations to other employees.
Plans, monitors, appraises, and reviews job contributions of others.
Enforces company policies and procedures.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
Prepares and completes actions plans.

Requirements: Experience: 1 - 2 years; Bachelor Degree required; English required