Call Center Manager

NEW
REF 1759334
36 hours ago | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Requirements
Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
Provisions
Salary: to be discussed
Publisher
direct employer
50 - 200 employees