Veterinarian

REF 1816826

31.05.2025 | Dubai | full time

Description: We are seeking a qualified and compassionate Veterinarian to join our clients team, a leading insurance provider in the UAE.

Key Responsibilities:

1. Aftersales Support:
• Assist customers with post-policy inquiries and ensure a seamless aftersales experience.

2. Claims Handling:
• Evaluate and process pet health insurance claims, including assessing medical records for pre-existing conditions.
• Provide accurate and timely resolutions for claims-related queries.

3. Customer Guidance:
• Respond to customer calls and emails, offering expert advice on pet health and wellness.
• Educate pet parents on best practices for preventive care and treatment options.

4. Pre-Existing Condition Assessment:
• Review and assess pets medical histories to determine eligibility for insurance coverage.

5. Event Representation:
• Act as a company representative at pet-related events, offering veterinary insights and engaging with the community.

6. Collaboration:
• Work closely with internal teams to develop pet care resources and ensure customer satisfaction.

Requirements: Doctor of veterinary medicine degree.
Appropriate state licensure.
Strong affinity for animals.
Ability to make prudent decisions regarding the welfare and well-being of animals.
Outstanding communication skills.
Excellent people skills.
Outstanding organizational skills.

Provisions: Salary: to be discussed; Employment visa provided; Accommodation provided