Housekeeping Supervisor

REF 1693750

17.12.2024 | Abu Dhabi | full time

Description: Managing staff: Overseeing the housekeeping staff, including hiring, training, and disciplining
Scheduling: Creating schedules for the housekeeping staff, including managing lunch breaks and reporting on absences and tardiness
Ensuring cleanliness: Inspecting rooms and public areas to ensure they meet organizational standards
Maintaining inventory: Managing inventory supplies and controlling budgets
Ensuring compliance: Ensuring staff follow safety and hygiene protocols
Training new employees: Educating new employees on the organizations policies, procedures, and the facilitys layout
Dealing with customer complaints: Addressing customer complaints

Requirements: Responsibilities
Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas