REF 1839871
30.06.2025 | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
To join : immediately
Description
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
The position is full time Sunday - Thursday with a competitive salary based on qualifications and experience.
Requirements
Experience: 2 - 3 years
Arabic required, French is an advantage
Provisions
Salary: to be discussed
Employment visa provided
Publisher
direct employer
50 - 200 employees