Guest Service Manager
NEW
REF 1856519
46 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- This position is responsible for managing a team of guest services personnel and ensuring they provide exceptional customer service to guests. The role also involves responding to guest inquiries, handling complaints, and coordinating with other departments to ensure a seamless guest experience.
- Requirements
- Flexibility and a willingness to work beyond scheduled hours, including on weekends.
An ability to identify areas in need of change or improvement to offer guests an excellent hotel experience.
Understanding of and compliance with hotel policies and regulations and communicating these clearly to the staff.
Reporting on daily operations in a timely manner.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Publisher
- direct employer
- 50 - 200 employees