Front Desk Manager

REF 1522549

07.05.2024 | Abu Dhabi | full time

Description: Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to a purpose.

Front Office Managers lead associates in significant service providing positions that may include front desk, bell, concierge, transportation and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Adept knowledge of financial reporting, proficiency in Resort Suites, Kronos, and Opera preferred.

Requirements: Proven work experience as a Front desk manager or Reception manager
Hands on experience with office machines (e.g. fax machines and printers)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
Problem-solving skills
High School diploma; additional certification is a plus