Guest Service Assistant

NEW
REF 1876447
18 hours ago | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
Guest Reception:
Warmly welcoming guests upon arrival and providing a positive first impression.
Check-in/Check-out:
Assisting guests with the procedures for arriving and departing, including verifying reservations and processing payments.
Information Provision:
Answering guest inquiries about hotel amenities, local attractions, and services.
Complaint Handling:
Addressing and resolving guest complaints or concerns in a timely and professional manner.
Coordination:
Working with other departments like housekeeping and maintenance to ensure guest rooms are comfortable and functional.
Administrative Tasks:
Handling basic administrative duties such as answering phones, managing bookings, and maintaining records.
Sales and Upselling:
Promoting hotel services and amenities to guests.
Requirements
Experience: 1 year
Secondary certificate
CV
Provisions
Salary: to be discussed
Employment visa provided
Transportation provided
Housing provided
Medical insurance provided
Publisher
MISPAH PIPELINE INSPECTION SERVICES L.L.C
direct employer
51 - 200 employees