Medical Secretary

REF 1631361

24.09.2024 | Abu Dhabi | full time

Description: We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.

Responsibilities:
Schedule, reschedule, and cancel appointments.
Take phone calls from patients, labs, and physicians.
Documents in telephone notes and assigns to proper staff.
Ensure health care patients receive excellent customer service.
Update management on physician schedule changes for vacations, meetings, etc.
Check voicemails and respond to phone calls.
Contact patients and schedule overdue appointments.
Call patients to remind them of upcoming appointments.
Comply with office policy and procedures.
Assist in managing medical billing.

Requirements: Proven experience as a medical secretary or similar administrative position
Knowledge of medical terminology, regulations and medical office procedures; knowledge of medical coding is strongly desired
Experience processing insurance claims
Familiarity with basic bookkeeping
Knowledge of MS Office, databases and EHR systems
Outstanding communication skills
Patience and discretion
Organizational and multitasking skills
High school diploma; additional training in Medical Administration is a plus